Travel
The 15 Best City Hotels in the Continental U.S., According to Travel + Leisure Readers
Winning a top spot in this category is a fine balancing act. This year’s top hotels juggle urban sophistication with a purposeful interior design, from delicately elegant to breezily contemporary. Convenient access to the local scene is a given, whether that consists of evening theater production or the best shopping in town, and so too are superb dining and attentive service. When it comes to high standards, that’s something all these hotels share.
How Voting Works
Every year for our World’s Best Awards survey, T+L asks readers to weigh in on travel experiences around the globe — to share their opinions on the top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more. Over 186,000 T+L readers completed the 2024 survey. A total of more than 700,000 votes were cast across over 8,700 properties (hotels, cities, cruise lines, etc.).
Hotels were classified as either resort hotel, city hotel, inn, or safari lodge based on their location and amenities, and they were specifically rated on the criteria below:
- Rooms/facilities
- Location
- Service
- Food
- Value
For each characteristic, respondents could choose a rating of excellent, above average, average, below average, or poor. The final scores are averages of these responses.
What Readers Loved
Readers cast their votes for hotels with a sense of cosmopolitan savoir-faire paired with artistic (or historic) sensibilities. Take the Lancaster Hotel in the No. 2 spot, first built in Houston, Texas in the 1920s, yet today boasts a 200-plus collection from contemporary artists based in its home state. Or, the haute Raffles Boston in the No. 3 spot (one of three Boston honorees in this category this year), in which guests can find copper accents in the interior design inspired by Paul Revere’s successful but little-known copper plating company.
Two stately repeat winners from last year include Charleston’s Wentworth Mansion (No. 5) and New York’s The Lowell (No. 14), while a notable southern addition is the 67-room Maison de la Luz (now rebranded under Hyatt with the name Maison Métier) in New Orleans. This site in The Big Easy encourages travelers to visit cultural institutions such as the Ogden Museum of Southern Art and the Free People of Color Museum. The service at these properties stood out too, especially at The Jefferson, Washington D.C., the No. 13 winner. One reader noted the staff at this historic hotel never compromises quality, showing that “increasing(ly) rare ability to maintain luxury standards and staff over the years.”
There are just two West Coast properties on this list — and one of them scooped the No. 1 spot. Read on to learn about the Pendry Newport Beach in California.
The Winner
Pendry Newport Beach
It’s little wonder this 295-room newcomer to California’s fashionable Orange County landed a spot on Travel + Leisure’s 2024 It List, our annual collection of the best hotel openings worldwide. Pendry Newport Beach bears the brand’s stamp of contemporary design — this time with a relaxed Southern California aesthetic — amid an urban home base. Plus, nightlife touches include a members-only club, thoughtful investments in wellness offerings, and a pet-friendly policy.
For readers, it checked all the boxes to make it the top choice for a city stay in the U.S. “I loved this hotel for a quick weekend of dining and shopping in Orange County, and dining at Set Steak & Sushi was delicious,” wrote one voter. “The Pendry Newport Beach has the best spa among the Pendry locations, with offerings like cryotherapy and medispa facials,” added another. And the hotel’s location is a home run: Pendry Newport Beach is cozily set between the town’s Big Canyon Nature Park and the Fashion Island shopping mall, and a 15-minute drive to Newport Beach.
The Full List
1. Pendry Newport Beach: California
Reader Score: 99.29
2. Lancaster Hotel: Houston, Texas
Reader Score: 97.64
3. Raffles Boston: Massachusetts
Reader Score: 97.09
4. Four Seasons Hotel One Dalton Street, Boston: Massachusetts
Reader Score: 96.77
5. Bellyard, West Midtown Atlanta, A Tribute Portfolio Hotel: Atlanta, Georgia
Reader Score: 96.56
6. Maison de la Luz: New Orleans, Louisiana
Reader Score: 96.53
7. Wentworth Mansion: Charleston, South Carolina
Reader Score: 96.46
8. Virgin Hotels New York: New York
Reader Score: 96.3
9. Hotel Saint Cecilia: Austin, Texas
Reader Score: 96.25
10. Waldorf Astoria Beverly Hills: California
Reader Score: 96.22
11. The Bristol Hotel: Bristol, Virginia
Reader Score: 96.16
12. The Lowell: New York, New York
Reader Score: 96.13
13. (tie) The Jefferson, Washington D.C.
WBA Hall of Fame honoree. Reader Score: 96.00
13. (tie) The Whitney Hotel Boston: Massachusetts
Reader Score: 96.00
Reader Score: 95.86