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Symposium highlights ways to improve services for job-seekers – Evanston RoundTable
The City of Evanston is reaching out to local businesses, schools and nonprofits to get ideas for improving workforce development programs.
As part of this outreach, the city hosted a Reimagining Workplace Development in Evanston symposium on the morning of Wednesday, May 29 at the Robert Crown Community Center. The event included a panel that discussed workplace development practices, a speech on how to be an innovative employee in post-pandemic times by diversity, equity and inclusion consultant Khalilah Lyons, and group discussions.
Evanston’s interim Workforce Development Manager Jessica Cooper told the RoundTable that the city will use everything it heard at the workshop to develop a new action plan expected to be finalized sometime next year – though she emphasized that it wasn’t a firm timeline.
As Cooper noted, Evanston has only been actively working on workplace development for two years. At this point, the city is developing strategies to best suit the needs of residents, while also talking to businesses, nonprofits and educational institutions to get their insight, she said.
Wednesday’s panel included representatives of two major Evanston area educational institutions – Jesse Ivory, assistant vice president of workforce innovation and college partnerships at Oakton College, and EL Da’ Sheon Nix, director of Evanston community relations at Northwestern University.
The panel also featured representatives of organizations focused on supporting specific populations that struggle to find employment. Tanya Jenkins is the interim executive director at Curt’s Cafe, which provides culinary training and support to youth ages 15 to 24 who are considered “at risk” because of factors such as run-ins with the justice system, homelessness and food insecurity. Katie Levin, the last panelist, manages social media and digital outreach at Aspiritech, a tech support company that seeks to provide employment to people with autism and ADHD.
Jenkins said that not every young person that Curt’s works with is looking for a career in the food industry, so an important part of what the organization does is teaching skills and providing support that can help people succeed in any field. For example, she said, many youth simply don’t have the anger management and conflict resolutions skills that can diffuse, if not avoid, volatile situations.
Nix said that, “as one of the largest employers in Evanston,” it was important for Northwestern to let job-seekers know they have plenty of options, some of which may not require a college degree.
“In the end of the day, we want to make sure people are connected to those career opportunities,” he said.
Levin, who is on the autism spectrum herself, said one issue is that there isn’t a lot of support for adults with autism who “don’t have severe developmental disabilities.” She also mentioned the importance of teaching people with autism how to advocate for themselves and their needs.
Ivory, Jenkins and Nix agreed that any workforce development programs should teach skills useful in entrepreneurial paths, whether it’s starting a small business or even earning money through streaming platforms.
“There are people who make tons of money off of Youtube,” Nix said.
Ivory said that many students who attend community colleges have to juggle work and child care, while also having to worry about costs like transportation. For Oakton, workforce development means helping students navigate those challenges so they can get a degree or a certification.
The panelists were also asked about what workforce development means in a post-pandemic world, where remote work and hybrid work are more commonplace. Levin said that, at companies like Aspiritech, a lot of work doesn’t have to be done on site. The best thing employers can do, she argued, is allow their workers to pick an arrangement that works best for them and lets them be their most productive selves – a sentiment that Jenkins agreed with.
But Ivory took a different tact, saying that there are many fields where being off-site, either five days a week or some of the time, isn’t an option – and any workforce development should prepare job-seekers for that.
“I think it’s important to be talking and setting realistic expectations that the whole world isn’t going to be remote or hybrid,” she said, adding that, in her experience, social media makes students think that remote or hybrid options are common, while in reality, it’s closer to 50% of all jobs now.
Later in the meeting, attendees joined group discussions. Each table was its own group, and the moderators asked several questions about work and workforce development.
Only some groups presented their answers, but several notable points emerged. There was an agreement that Evanston should have more resources and support for older job-seekers, especially. The attendees also suggested that getting input from job-seekers themselves would be helpful, and that the speed of the hiring process was important for recent graduates, since they literally can’t afford to wait for an income.
“After we finish the group discussion, we will review the results and see how we can [incorporate it] into the action plan,” Cooper told the RoundTable.