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GeoBlue Travel Insurance Review 2024

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GeoBlue Travel Insurance Review 2024

Affiliate links for the products on this page are from partners that compensate us (see our advertiser disclosure with our list of partners for more details). However, our opinions are our own. See how we rate insurance products to write unbiased product reviews.

Travel medical insurance can save you from steep costs if you experience a medical emergency while traveling, especially when traveling abroad, where your primary health insurance won’t cover you. GeoBlue Travel Insurance can offer the protection you seek at low rates. Here’s what you need to know before investing in a GeoBlue plan.

GeoBlue Travel Insurance


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compare policies and rates with SquareMouth Travel Insurance

Insider’s Rating

A five pointed star

A five pointed star

A five pointed star

A five pointed star

A five pointed star

3.5/5


AM Best Financial Strength Rating

A-

Pros

  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. A subsidary of Blue Cross Blue Shield
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Offers strong medical plans as long as you have a regular health insurance plan, but it doesn’t have to be through Blue Cross
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Offers long-term and multi-trip travel protection
Cons

  • con icon Two crossed lines that form an ‘X’. Multiple complaints about claims not being paid or being denied
  • con icon Two crossed lines that form an ‘X’. Does not provide some of the more comprehensive coverage like CFAR insurance
  • con icon Two crossed lines that form an ‘X’. Buyers who do get claims paid may need to file multiple claim forms

GeoBlue Travel Insurance Overview

GeoBlue travel insurance specializes in medical travel insurance plans. These plans cover healthcare costs while traveling abroad but lack trip cancellation, lost luggage, and other coverages often associated with travel insurance. As such, this medical-only travel insurance option may only be suitable for some globetrotters.

Like many other travel insurance companies, GeoBlue offers very good coverage for a specific group of people. In this case, GeoBlue provides extremely cheap travel insurance for younger travelers with no pre-existing conditions.

Older travelers may need to look elsewhere, as there is a steep increase in premiums. Additionally, GeoBlue charges extra to cover pre-existing conditions. The extra cost isn’t as noticeable when you’re younger, but it’s more substantial for older travelers.

One great benefit that GeoBlue has is a refund policy. GeoBlue allows you to cancel your policy and receive a full refund up to the day before your policy goes into effect.

GeoBlue’s Travel Insurance Plans

GeoBlue offers three distinct medical travel insurance plans for individual travelers with varying levels of coverage. It also has a few group travel insurance plans for larger parties. Regular health insurance plans, destination, budget, and other factors play into the shopping experience. GeoBlue recommends each program for specific groups, but all three can be used for extended periods or multiple trips.

Here’s an overview of the types of coverage included in each GeoBlue individual plan:

Additional Coverage Options from GeoBlue

GeoBlue offers fewer riders or additional coverage options compared to other providers. Looking at the descriptions above, the three plans give a detailed list of included services, not all of which will be applicable during the average trip. The Voyager and Trekker plans have no additional coverage options.

However, the Xplorer plan is aimed at long-term travelers (including those who temporarily work internationally). So it provides two optional riders that come in handy if you’re outside your home country for months at a time:

  • Enhanced Prescription Drug Rider: Provides up to $25,000 of coverage for prescription drugs per calendar year.
  • Basic US Benefits Rider: Provides healthcare benefits in the United States, emergency medical care, inpatient hospital coverage, and prescription drugs coverage.

Purchasing and Managing Your GeoBlue Policy

GeoBlue Travel Insurance Cost

Travel insurance coverage varies greatly, and the amount you pay reflects the range of protection. However, since travel insurance protects your financial investment, it’s typically worth spending a few extra dollars for higher coverage maximums, especially for medical insurance and evacuation expenses.

To receive a quote with GeoBlue, you need to provide your age, duration of travel, and ZIP code. You do not need to input your budget for the trip or your destination to receive a quote.

We ran a few simulations to offer examples of how much GeoBlue single trip Voyager plan will cost for travelers of various ages. Rates vary based on deductibles, desired coverage limits, and whether they want pre-existing condition coverage. 

  • A 23-year-old from an Illinois ZIP code taking a week-long trip: $8.56 to $16.16.
  • A 30-year-old from a California ZIP code for two weeks: $20.55 to $38.40
  • A 65-year-old couple from a New Jersey ZIP code for two weeks: $139.20 to $270 ($69.60 to $135 per person)

GeoBlue offers a multi-trip plan, that can cover multiple trips over a year. A 35-year-old would pay $184 for annual travel insurance with GeoBlue.

How to File A Claim with GeoBlue

The easiest way to submit a claim with GeoBlue travel insurance is to file it through its online Member Services page or mobile app.

Policyholders can also file claims via mail, fax, or email. If you wish to submit physical paperwork, the company asks that you send it to one of the following addresses:

Mail: GeoBlue

Attn: Claims

933 First Avenue

King of Prussia, PA 19406

Fax: +1.610.482.9623

Email: claims@geo-blue.com

GeoBlue Customer Service Reviews

Customer reviews of GeoBlue are relatively scarce. The greatest concentration of reviews is on its SquareMouth page, where it averages 4.6 stars out of five across just over 100 reviews. Its Trustpilot page paints a negative picture of GeoBlue’s services, receiving 1.8 stars across an admittedly small sample size of 25 reviews. Google reviews on its headquarters in Pennsylvania add shades of grey to the black and white reviews on Trustpilot and SquareMouth, averaging 3.2 stars across over 110 reviews. 

Customers complained that GeoBlue refused to issue payouts due to issues out of their control. One reviewer reported that they did not receive their payout because the clinic they received care at couldn’t itemize their costs when filing paperwork with GeoBlue. Complaints also mentioned agents unfamiliar with policy specifics.

Despite mixed reviews, GeoBlue has a highly rated mobile app on both the Apple app store and Google Play store. Its iOS app has 4.7 stars across 4,300 reviews. Its Android app has 4.2 stars across 800 reviews.

Compare GeoBlue Travel Insurance

See how GeoBlue travel insurance stacks up against the competition. 

GeoBlue Travel Insurance vs. Allianz Travel Insurance

Both GeoBlue and Allianz offer single-trip, standalone medical insurance plans. In addition, both provide coverage for emergency medical transportation, emergency medical claims, and baggage loss. However, there are a few differences.

GeoBlue supplies coverage for non-emergent inpatient and outpatient visits and accidental death or dismemberment. It also explicitly includes preexisting conditions pending you travel with a regular health insurance plan. Meanwhile, Allianz issues coverage for epidemics and other travel services like cancel for any reason coverage.

In addition, the two plans are structured differently. Allianz offers payouts up to a set dollar amount. GeoBlue covers a certain percentage of qualifying medical costs after a met deductible.

Read our Allianz travel insurance review here.

GeoBlue Travel Insurance vs. AIG Travel Guard

AIG‘s essential travel insurance plan provides medical evacuation coverage, security evacuation coverage, trip delay, and other coverages. In line with the low price, the essential plan’s limits for each section are limited. For example, travelers would get a max of $15,000 medical travel insurance coverage. The company does not offer a standalone medical plan.

AIG Travel Guard customers may or may not be eligible for a preexisting conditions waiver, whereas GeoBlue’s plans specify preexisting coverage as long as you have a permanent health insurance plan from your work or otherwise.

AIG focuses primarily on single-trip coverage options, though it does provide an annual travel insurance plan. GeoBlue’s website recommends plans for different travelers, but all three programs allow for multiple trips or extended travel times.

Regardless, if you want broader protection for necessary medical treatments, you will likely be served with a plan from GeoBlue. On the other hand, if you’re looking for more trip cancellation and other standard travel insurance coverages, you will steer towards AIG.

Read our AIG Travel Guard travel insurance review here.

GeoBlue Travel Insurance vs. World Nomads Travel Insurance

The travel insurance plans sold by World Nomads differ slightly from GeoBlue’s. Rather than focusing exclusively on covering your medical costs and limited baggage loss, World Nomads offers a comprehensive insurance option. Its plan also includes trip cancellation, interruption, and more coverage.

In addition, World Nomads’ plan covers a wide range of adventure sports, compared to the two (downhill skiing & scuba diving) covered by GeoBlue. Looking at the two companies side by side, you may see many of the same services. However, the two companies offer staggered benefits. World Nomads has a more extensive list to cover whatever comes your way.

However, GeoBlue is more thorough in covering preexisting conditions and other medical services if its terms are followed. If you look at the details, GeoBlue covers higher amounts for the services it includes.

Read our World Nomads travel insurance review here.

Why You Should Trust Us: How We Rated GeoBlue Travel Insurance

When reviewing GeoBlue travel insurance, we compared its products against those of other top travel insurance providers. In particular, we examined the available plan options, supplemental policies, claim limits, inclusions, exclusions, and sample policy premiums.

Selecting the best policy for you and your travel companions is about finding a policy with the correct type of coverage and adequate claim limits. That said, price is also an essential factor for many consumers. In addition, trip-specific riders for things like rental care coverage or adventure activities may be necessary for some travelers.

As such, we take all that into account when writing our reviews. Then individual readers can make decisions based on their travel plans and needs. You can learn more about how we rate travel insurance products here.

GeoBlue FAQs

GeoBlue lacks any trip cancellation coverage and other trip inconvenience benefits. However, it’s also far cheaper than many comprehensive travel insurance policies.

While GeoBlue covers pre-existing conditions, you’ll have to pay extra. 

GeoBlue coverage targets international travel for US residents or US residents traveling abroad. GeoBlue provides secondary medical, so it’ll kick in after your primary health insurance plan has issued its payout. As such, it’s less useful for US residents traveling within the US.

You can utilize GeoBlue’s resources such as its highly rated mobile app and online directory to find a healthcare provider.

To file a claim with GeoBlue, you typically need to submit necessary documentation, including medical records and receipts, within a specified timeframe. Timely submission is crucial for efficient claim processing, especially since customer reviews allude to a long and difficult claims process.

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