Can you hear me now? Verizon customers experiencing network outage in Midwest and West

In a response to a complaint on X, formerly Twitter, the company’s support account said, “We’re aware of a nationwide situation affecting multiple states.”

Dozens of customers reported cell network outages on social media.

At 6:39 p.m. ET, the website Downdetector recorded 12,599 reports of outages, by 9:54 p.m. the number of reported outages fell to 5,831.

“We are aware of an issue impacting service for some customers, primarily in Midwestern and Western states,” a spokesperson for Verizon said in an email to USA TODAY.