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Can you hear me now? Verizon customers experiencing network outage in Midwest and West

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Can you hear me now? Verizon customers experiencing network outage in Midwest and West

Some Verizon customers are experiencing mobile network outages in multiple parts of the country the company confirmed Thursday evening.

In a response to a complaint on X, formerly Twitter, the company’s support account said, “We’re aware of a nationwide situation affecting multiple states.”

Dozens of customers reported cell network outages on social media.

At 6:39 p.m. ET, the website Downdetector recorded 12,599 reports of outages, by 9:54 p.m. the number of reported outages fell to 5,831.

“We are aware of an issue impacting service for some customers, primarily in Midwestern and Western states,” a spokesperson for Verizon said in an email to USA TODAY.

A follow up email inquiring about a timeline for restoring service had not been responded to as of 11 p.m. ET.

The company’s support account said that outages are generally fixed within 48 hours.

This is a developing story

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